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T's & C's
Cakes require pre-payment in full before orders can be booked in.
In the event of a customer cancellation, any expenses from purchasing specific decorations (e.g. character models) must be paid for, and a full refund will only be given if cancelled three days in advance.
Refunds are at the discretion of 280 Bakes and will be fully investigated within reasonable customer service levels, and the cake may need to be returned. One week is the customer window for raising any complaints with service or product.
Should unforeseen circumstances arrive and we cannot deliver due to events beyond our control, we will refund any monies paid.
A charge of £5 extra applies to both printed toppers (per page) and for fresh fruit, and £5 is the surcharge for next day delivery.
Delivery is included. If the recipient is not in, we will try our best to contact the customer, and leave the cake somewhere safe.
If an invoice is used, a £5 late fee will be applied for each day the payment is late.
Our Corporate Social Responsibility policy can be read here. We also know your privacy is important - here's our privacy policy.
Cakes require pre-payment in full before orders can be booked in.
In the event of a customer cancellation, any expenses from purchasing specific decorations (e.g. character models) must be paid for, and a full refund will only be given if cancelled three days in advance.
Refunds are at the discretion of 280 Bakes and will be fully investigated within reasonable customer service levels, and the cake may need to be returned. One week is the customer window for raising any complaints with service or product.
Should unforeseen circumstances arrive and we cannot deliver due to events beyond our control, we will refund any monies paid.
A charge of £5 extra applies to both printed toppers (per page) and for fresh fruit, and £5 is the surcharge for next day delivery.
Delivery is included. If the recipient is not in, we will try our best to contact the customer, and leave the cake somewhere safe.
If an invoice is used, a £5 late fee will be applied for each day the payment is late.
Our Corporate Social Responsibility policy can be read here. We also know your privacy is important - here's our privacy policy.
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